Documentation

Plans & Credits

Understand how plans, credits, upgrades, downgrades, and top-ups work in Viraly.

How Plans Work

Viraly offers three plans — Free, Starter, and Pro. Each plan includes a monthly credit allowance that powers all AI actions: generating content, creating images and videos, chat messages, and more.

  • Credits reset at the start of each billing period
  • Unused subscription credits do not roll over to the next period
  • All AI actions consume credits — each action has a fixed credit cost
  • Non-AI features (scheduling, publishing, media library) are always available regardless of credit balance

Billing Intervals

Paid plans (Starter and Pro) are available with monthly or yearly billing:

  • Monthly — billed every month, credits refresh each month
  • Yearly — billed once per year at a discounted rate, but credits still refresh every month

Yearly plans

You get a discount on the total price while still receiving fresh credits every month — the best of both worlds.

Social Account Limits

Each plan includes a limit on how many social accounts you can connect:

PlanConnected Accounts
Free1 account
Starter3 accounts
Pro10 accounts

Upgrading Your Plan

When you upgrade to a higher plan:

  • The new plan takes effect immediately
  • You receive the full credit allowance of the new plan right away
  • Any remaining credits from your previous plan are kept for the current period
  • Stripe handles proration automatically — you only pay the difference for the remaining time in your billing cycle
  • Your social account limit increases immediately

Downgrading Your Plan

When you downgrade to a lower plan:

  • The downgrade takes effect at the end of your current billing period
  • You keep access to all features of your current plan until then
  • At the next renewal, your credit allowance adjusts to the new plan
  • If you have more connected accounts than the new plan allows, you'll need to disconnect some before the downgrade takes effect

Tip

You can see your current plan and renewal date on the Billing page in Settings.

Cancelling Your Subscription

If you cancel your subscription:

  • Your plan remains active until the end of the current billing period
  • After that, your workspace reverts to the Free plan
  • All your content, media, and settings are preserved — nothing is deleted
  • You can re-subscribe at any time to regain access to paid features

Top-Up Packages

Need more credits before your next renewal? You can purchase one-time top-up packages to get additional credits instantly.

  • Top-up credits are added to your balance immediately after purchase
  • They remain valid for 12 months from the date of purchase
  • Top-up credits carry over across billing periods — they don't reset like subscription credits
  • Subscription credits are consumed first; top-up credits are only used once your subscription allowance runs out
  • You can purchase multiple top-ups — they stack

Where to buy

Top-up packages are available on the Billing page in your Settings. Available packages and pricing are shown there.

Credit Consumption

Different AI actions cost different amounts of credits. Common actions include:

  • Chat messages — each message to the AI agent
  • Content generation — generating post text, headlines, and plans
  • Image generation — creating AI images with overlays
  • Video generation — creating AI videos

The exact credit cost for each action is shown on the Pricing page.

Tracking Usage

You can monitor your credit usage from two places:

  • Billing page — shows your current credit balance, subscription period, and a breakdown of usage for the current period. You can also view older periods.
  • Usage page — a detailed log of every credit-consuming action with date filters and pagination. Useful for auditing exactly where your credits went.